Limited One-Year Warranty

Elby Custom Services manufactures its products from parts and materials that are new or equivalent to new in accordance with industry-standard practices. Elby Custom Services warrants that the products it manufactures will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of invoice, as further described in the following text.

Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, servicing not authorized by Elby Custom Services, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Elby Custom Services.

Elby Custom Services will repair, replace or upgrade products covered under this limited warranty that are returned to their facility. To request warranty service, you must establish contact via email or telephone within the warranty period. If warranty service is required, you will be issued a Return Material Authorization Number. You must ship the products back in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Elby Custom Services will ship the repaired or replacement products to you (freight prepaid). 

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